October 25, 2019.
Written by Michelle Colbran (Founder of SOS Consulting)
Step 6 Overview Features (9)
- Manage your Customer Support Issues Using Desk
- Convert your Desk Ticket into a CRM Enquiry
- Convert your Desk Tickets into a Zoho Projects Ticket
- Manage your Billing Terms for Project Tickets (Step 5a)
- No duplicates Leads or Contacts in CRM